Privacy Policy

Application analytics

Some Hankinsoft Development apps collect anonymous usage data, such as feature usage and screen views, to help us understand which features are being used and where to focus future development. This data does not include query text, connection details, or other personal information, and can be disabled in the app's settings.

Website analytics

Website analytics are used to determine visitor sources.

Crash Logs

Crash logs and non-fatal error reports are provided by Bugsnag (bugsnag.com). If an application crashes or reports an error, the report will contain information such as the app's current state, a stack trace, recent in-app events (breadcrumbs) like menu actions and view changes, memory usage, and generic device details such as OS version and device type (iPad, iPhone, Mac, etc). Bugsnag may also receive your IP address as part of the network request. No personal information, query text, or database connection details are sent.

iCloud Keychain

iCloud Keychain is used to store some information such as connection details. This allows the information to be available on multiple macOS and iOS devices under the user's control.

Updates

Some of our macOS applications will check on startup if they are running the latest version. The check contains only information about the current application version and returns only information about the latest available version.

Email

We collect your email address only when you choose to provide it, for example on our download page, in the app's welcome screen, or when subscribing to product updates. When you provide an email address, we may send a short series of product tips, release notes, and occasional product updates. Email is delivered via Resend (resend.com); addresses are stored in our own database and are not shared with third parties. Every email we send includes an unsubscribe link, and you can also email us at kyle@hankinsoft.com to be removed.

Questions and Feedback

Please email us (kyle@hankinsoft.com) if you have any questions or concerns about our privacy policies.